All orders will be dispatched within 2 business days after the purchase is complete. Please allow extra processing days during sales and holiday seasons. We carefully inspect each piece to make sure it is in perfect condition before shipping. Please inform us within 3 days upon receiving the order if your jewellery is damaged due to delivery handling or faulty.

Within Australia: AusPost Standard Shipping: $5 (Free for orders over $100)

AusPost Express Shipping: $10 (Free for orders over $150)

You can expect to receive your item within 1-3 business days for express post and 2-4 business days for standard post, once it has been dispatched. Please note that these are estimated delivery times, and while we strive to ensure timely delivery, any delays caused by the delivery service are beyond our control. 

International Shipping: $25 AUD Flat Fee

($20 AUD for New Zealand)

You can expect to receive your order within 7-14 business days after it has been dispatched. Please note that this is an estimated timeframe, and we cannot be held responsible for any delays caused by the delivery service. Please be aware that Viktoria Green Jewellery is not liable for any additional charges related to international customs and taxes.

Viktoria Green Jewellery is not responsible for any loss or damage to items during delivery.